Making a claimFor claims, please contact us at the following number: 1.866.666.9424 We are here to help from 8:30 AM to 8:00 PM on Monday to Thursday and from 8:30 to 4:30 on Friday. If you’re an Intact Insurance client: Report a claim online Track a claim Emergency numbersOn evenings and weekends, in an emergency, here's our list of emergency numbers according to your insurer Intact 1.866.464.2424 L’unique 1.800.463.4800 Estrie Richelieu 1.800.363.8971 Promutuel 1.888.590.2433 Aviva 1.866.692.8482 Pafco 1.877.463.2727 Car accident? Do you need a joint report? What should you do if you’ve just been involved in a collision? If there are no injuries, you should complete a joint report.Download one here and keep a copy in your car!