Privacy Policy

Terms of Use and Protection of Personal and Sensitive Information

Terms of Use

Welcome to the Assurancia Groupe Tardif website, published in partnership with Assurancia Inc. By browsing our website, you accept the following terms and conditions of use. If this is not your intention, please leave the site.

Intellectual Property Notice

The Assurancia Groupe Tardif (or Assurancia Inc.) website and the content published on it or accessible through it are protected by copyright. Any adaptation or distribution is prohibited unless prior authorization has been obtained.

Disclaimer

Assurancia Groupe Tardif (or Assurancia Inc.) offers no guarantee as to the accuracy, relevance, or reliability of the website content, nor with respect to any errors or omissions it may contain. Under no circumstances may the information contained on the website be interpreted as legal advice. Assurancia Groupe Tardif (or Assurancia Inc.) disclaims all liability regarding its use.

Privacy Protection

Respect for your privacy and your security are essential to us. We do not collect personal information on our website, except that which you agree to provide to us. This information is used solely to provide you with the services you request. Unless explicitly stated otherwise, no personal information, email address, or other information is sold, rented, exchanged, or transmitted to anyone. If you have any questions about respect for your privacy or your security, please do not hesitate to contact us. You may also verify the information we have about you. However, we cannot transmit it to you by telephone or email, precisely in order to protect your privacy.

Protection of Personal Information

Assurancia Groupe Tardif wishes to inform consumers about certain measures the firm takes regarding the management of personal or sensitive information of its clients (potential and actual).

Assurancia Groupe Tardif respects your right to the protection of personal and sensitive information, in accordance with Quebec and Canadian privacy laws.

Assurancia Groupe Tardif has appointed Valérie Hamel, Client Experience Director, as the person responsible for the protection of personal and sensitive information at the firm.

Assurancia Groupe Tardif has implemented adequate information security measures to respect the protection of your personal information. Additionally, Assurancia Groupe Tardif has a policy regarding the protection of personal information. This policy is available upon request at: vhamel@assuranciagt.ca

Assurancia Groupe Tardif has implemented a separate policy for staff to raise awareness of best practices to adopt in the course of professional activities for the firm.

Assurancia Groupe Tardif may be required to collect personal information about you. This personal information is used exclusively by Assurancia Groupe Tardif to communicate with you, provide you with the services or information you have requested, or send you information that may be of interest to you. Assurancia Groupe Tardif will only use personal information for these purposes, unless your consent has been obtained. If you do not wish to receive additional information, you may inform us by contacting us.

Firm Staff

The firm’s employees have signed a confidentiality and non-disclosure agreement regarding personal and sensitive information concerning, among others, the firm’s clients. They are bound by this agreement to use the information to which they have access only in the course of the firm’s professional activities, in accordance with legislative, regulatory, and ethical requirements, and only for the purposes for which it was collected.

Additionally, employees are required to protect the integrity of the information to which they have access and to ensure its confidentiality. They must not disclose this information unless expressly authorized to do so by their manager or required to do so by law.

Method of Communication

The firm uses the Outlook messaging service to communicate with its clients (actual and potential). It cannot ensure the complete security of this method of communication. In this context, when the consumer wishes to use this method of communication, they consent to the risks that may result. The option of communication by mail is available.

Retention and Destruction of Information
The firm retains client files in accordance with legislative and regulatory requirements, particularly in a manner that promotes their security, for the period determined by law and regulations in force.

In the event that personal information must be destroyed, the firm uses secure methods to do so.

Complaints

In the event of a dispute or complaint regarding the protection of personal and sensitive information, the consumer or client is invited to contact the firm or consult the dispute and complaint handling policy.

To contact the firm or obtain the policy:

By email: serviceclient@assuranciagt.ca

By telephone: 418-623-3028 ext. #38474